Customer Experience How did we add a calling feature inside the LiveChat widget. In this article I am aiming to share the experience and the technical know-how on how we made it possible to call customers right within the chat widget. We've developed various instruments to
Customer Experience How to improve customer service for VIP customers in-app. Your best customers are increasingly mobile. See how easy it is to improve customer service for VIP’s with a digital call in-app via Snapcall VoIP phone system.
VoIP phone system Snapcall: How to install VoIP phone systems without a tech team? A VoIP phone system saves your business time and money and improves customer service, but can be difficult to install. Not Snapcall. Read this How-to guide.
missed calls 3 steps to dealing with missed calls using VoIP for business. Missed calls hurt your business, making them one of the biggest challenges to improve customer experience. Here are 3 steps for dealing with them using VoIP.
Call Handling High-volume call handling with VoIP phone for customer service. Improve high-volume call handling with a Snapcall VoIP phone system. Customer service agents can choose when to escalate chat to call for important customers.
Customer Experience Use Zendesk Talk from any country with Snapcall VoIP phone system Improve customer experience by integrating Zendesk Talk with SnapCall: a VoIP business phone system allowing calls with any country without a local number.
