Customer Experience How did we add a calling feature inside the LiveChat widget. In this article I am aiming to share the experience and the technical know-how on how we made it possible to call customers right within the chat widget. We've developed various instruments to
Call Handling High-volume call handling with VoIP phone for customer service. Improve high-volume call handling with a Snapcall VoIP phone system. Customer service agents can choose when to escalate chat to call for important customers.
