Sales - SnapCall

Improving the Online Shopping Experience with Digital Calls

Thanks to improved internet access and better technology, online shopping was already an increasingly common part of people’s daily lives around the world. However, when the coronavirus pandemic hit in 2020, online purchasing reached unprecedented heights.

Best Practices

Calling inside the chat: best practices

Our integrations with live chat platforms, like LiveChat and Intercom, have provided businesses with an entirely novel way to interact with their users. We enabled a seamless transition from a written conversation to an audio or video call directly inside the chat widget with just one click.

Industry news

New trends in voice communication for businesses

With all the different channels available, I’m often asked whether voice communication is still important. While traditional phone calls are typically associated with slow response times, the latest digital solutions for voice chat make it possible to respond instantly.

Sales

What is a Conversion Funnel and How Can I Build One?

Businesses need paying customers, or they won’t stay in business for long. Every customer has to go through several stages before they make a purchase. To understand that journey, you need to know about conversion funnels.

Sales

The Best Ideas on How to Increase Sales

Whether you’re a start-up or an established business, there’s nothing like a global pandemic to put you under more pressure to build your pipeline, talk to more leads, and improve sales.