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click to call

A collection of 5 posts

Calling inside the chat: best practices
Best Practices

Calling inside the chat: best practices

Our integrations with live chat platforms, like LiveChat and Intercom, have provided businesses with an entirely novel way to interact with their users. We enabled a seamless transition from a written conversation to an audio or video call directly inside the chat widget with just one click.

  • Vaiva Miliukaitė
    Vaiva Miliukaitė
4 min read
New trends in voice communication for businesses
Industry news

New trends in voice communication for businesses

With all the different channels available, I’m often asked whether voice communication is still important. While traditional phone calls are typically associated with slow response times, the latest digital solutions for voice chat make it possible to respond instantly.

  • Arnaud Pigueller
    Arnaud Pigueller
5 min read
Customer Retention Strategies for 2021
Customer Experience

Customer Retention Strategies for 2021

As budgets were slashed and priorities changed during 2020, getting new customers suddenly became a lot harder. People are looking for the best possible deal, and customer retention is no longer just a smart strategy; it’s essential.

  • Vaiva Miliukaitė
    Vaiva Miliukaitė
7 min read
What is Click to Call?
Product News

What is Click to Call?

Click to call refers to the ability for a person to click on a phone number, link, or button and make a real-time voice call.

  • Vaiva Miliukaitė
    Vaiva Miliukaitė
5 min read
How to save up to 70% on phone support?
Customer Support

How to save up to 70% on phone support?

2020 is already a very different year for all of us. For the past couple of months, companies all over the world have been trying to take their business online and find new, more effective ways to connect with their customers.

  • Vaiva Miliukaitė
    Vaiva Miliukaitė
3 min read
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