Customer Experience Customer Retention Strategies for 2021 As budgets were slashed and priorities changed during 2020, getting new customers suddenly became a lot harder. People are looking for the best possible deal, and customer retention is no longer just a smart strategy; it’s essential.
Product News What is Click to Call? Click to call refers to the ability for a person to click on a phone number, link, or button and make a real-time voice call.
Customer Support How to save up to 70% on phone support? 2020 is already a very different year for all of us. For the past couple of months, companies all over the world have been trying to take their business online and find new, more effective ways to connect with their customers.
