Webinars - Phone Support Webinar Capsules #3 Webinar: "How to Know When Phone Support Is the Best Option for Your Customer" Nicholas from the Support Driven community asked: " We provided phone support but managing effectively that doesn’t interrupt our
Customer Experience Tales of bad customer experience Bad customer experience stories are quite common. We've all been there, trying to contact customer support on the phone or writing bible texts on live chats trying to explain the whole situation.
Customer Experience How to design a killer CX on your mobile app using voice? As widely known, 20% of your top best customers generate 80% of your sales or revenues. Those can be quite few but their weight on your revenue equation is quite important without a
