Webinars How to respond to customer complaints more effectively with phone support Understand in this excerpt video from the Webinar: "how to know when phone support is the best option for your customer", how to respond to customer complaints more effectively leveraging the phone support
Webinars How to manage effectively the number of inbound calls from customers Understand in this excerpt video from the Webinar: "how to know when phone support is the best option for your customer", what's the best way to manage the volume of inbound calls from
Customer Experience Examples of bad customer service Bad customer service stories are quite common. We've all been there, trying to contact customer support on the phone or writing bible texts on live chats trying to explain the whole situation.
Customer Experience How to improve customer service in mobile apps? As widely known, 20% of your top best customers generate 80% of your sales or revenues. Those can be quite few but their weight on your revenue equation is quite important without a
